Privacy Policy

Last updated: March 2026

Silver Harbor Insurance ("we," "us," or "our") operates the website silverharborins.com and related marketing pages, forms, and social media accounts. This privacy policy explains what information we collect, how we use it, and your choices.

We wrote this in plain English on purpose. If anything is unclear, contact us at info@silverharborins.com

What Information We Collect

We collect information that you voluntarily provide to us through our website, forms, email, phone, and social media lead forms (such as Facebook Lead Ads). This typically includes:

Your name and email address (when you download a guide, request a quote, or contact us).
Your phone number (only if you choose to provide it).
Information about your property or insurance needs (only when you submit a quote request or contact us for help).

We also automatically collect basic technical information when you visit our website, such as your browser type, device type, and general location (city/state level, not your exact address). This is standard for virtually all websites and comes through cookies and analytics tools.

How We Use Your Information

We use the information you provide to:

Send you the content you requested (such as The Utah Home Playbook or other guides).
Follow up with helpful tips related to the content you downloaded. When you request a guide, you'll receive a short series of follow-up emails over a few weeks with related information. You can unsubscribe from these at any time.
Respond to your quote requests or questions.
Improve our website and marketing (using anonymized, aggregated data).

We do not use your information for anything unrelated to the services described above.

What We Don't Do

We don't sell your personal information. Ever.

We don't share your personal information with unrelated third parties for their own marketing purposes.

We don't make unsolicited sales calls. If you download a guide, you'll get the guide and some follow-up emails. That's it. We only call you if you ask us to.

Service Providers We Work With

We use a small number of trusted services to operate our business. These may have limited access to your information solely to help us deliver our services:

Email platform (MailerLite) for sending guides and follow-up emails.
Meta (Facebook/Instagram) for running ads and collecting lead form submissions.
Microsoft Forms for processing quote requests.
Website hosting and analytics tools for operating silverharborins.com.

These providers are bound by their own privacy policies and are not permitted to use your information for purposes other than providing services to us.

Your Choices

You can unsubscribe from our emails at any time by clicking the unsubscribe link at the bottom of any email we send.

You can request that we delete your personal information by emailing info@silverharborins.com. We'll take care of it within 30 days.

You can ask us what information we have about you at any time by contacting us at the email or phone number above.

Cookies and Tracking

Our website uses cookies and similar technologies for basic analytics (understanding how visitors use our site) and to support advertising (such as Facebook Pixel for measuring ad performance). You can control cookies through your browser settings. Disabling cookies won't prevent you from using our site, but some features may not work as expected.

Data Security

We take reasonable steps to protect your information, including using encrypted connections (HTTPS) on our website, securing our email and form platforms with strong passwords and two-factor authentication, and limiting access to personal data to only those who need it. No system is perfectly secure, but we take this seriously.

Changes to This Policy

If we make significant changes to this privacy policy, we'll update the "Last updated" date at the top of this page. For major changes, we may also notify you by email.

Contact Us

If you have any questions about this privacy policy or how we handle your information:

Silver Harbor Insurance
Email: info@silverharborins.com
Phone: (801) 877-1943
Web: silverharborins.com

This privacy policy is provided for informational purposes. Silver Harbor Insurance recommends consulting with a legal professional to ensure full compliance with applicable federal and state privacy regulations.